Shipping & Deliveries
U.S Shipping Information:
- we use USPS priority shipping service or UPS ground.
- USPS priority is 2 day shipping, DHL is 3-4 business days. UPS is 4 day ground shipping.
International Shipping Information:
- We deliver internationally using either DHL, UPS or USPS
- DHL / UPS express shipment takes 3-5 days, but packages may be delayed by custom clearing.
- USPS shipping times is 7-21 days.
Please note, all international packages may be subject to duties and taxes. You will be responsible for these charges. Anna Xi has no control over these charges and cannot predict how much they may be. Customs policies vary from country to country; We recommends that you contact your local customs office for further information if duty occurs.
Please do not reject your package, if any fees occur because of that, you might not eligible for a full refund.
International buyer will need to pay for the return shipping fee to exchange size or return the item.
Track your order:
For DHL express shipping, please use this link to track: http://www.dhl.com/en/express/tracking.html
For regular postal mail, please use this link: http://www.17track.net/en/
Please allow 2-3 business days to process your order.